Training Courses

Intermediate Skills for Middle Managers

In a typical 2-day workshop, you will:

Be more familiar with your own basic and intermediate management skills
Be able to make better use of meetings
Be more aware of the need to be proactive, rather than reactive
Have a greater understanding of the best use of listening and questioning skills, when managing staff
Be able to list the tools and techniques of distance management
Feel more confident about achieving your own key performance indicators and personal objectives
Have a greater understanding of influencing skills
Appreciate the need for good planning: both short-term, medium-term and long-term
Be able to define performance management and its importance in ‘making things happen’
Have produced own Action Plan for further management skills development

Programme Outline

The core conditions for effective communication

‘Making it happen’

Organisational and individual objectives

Audit of current management skills

How we know when we are the best we can be

Benefits of good planning

Meetings: preparing, running and follow up

Distance management skills

Being proactive, rather than reactive

Maintaining work-life balance as managers

Influencing skills

Delegation

Saying “No”

Communication methods

Course round up and summary of main points

“Thanks for the 2 days, John. I feel ready now to apply for a middle management position.” – Michelle Douglass, Leeds

“This has been a really affirming workshop: it’s good to know I use both basic and intermediate skills to good effect already.” – Alan Martindale, Epsom

“I have learned so much from this workshop. Thanks v. much!” – Lorraine Fitch, Walthamstow

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